Privacy Policy
Last Updated as of 01-06-2025
The Parle One and Partner One Applications are made available to you by Parle and/or its affiliates (hereinafter may be referred to as the “Company”, “we”, “us”, and “our”) We respect your privacy and is committed to protecting it through its compliance with its privacy policy. This policy amongst other things describes: (i) the type of information that the Company may collect from you when you access or use its websites, applications and other online services (hereinafter collectively referred to as the “Services”); and (ii) the Company’s practices for collecting, using, maintaining, protecting disclosing and retaining that information.
We encourage you to read this policy carefully to understand the Company's policies and practices regarding your information. By using its Services or its platform, registering an account with the Company, as an employee, wholesaler on the platform, or by attempting to become a vendor, you expressly agree to be bound by the terms and conditions of this privacy policy and you are consenting to the Company's collection, use, disclosure and retention of your personal information as described here.
This policy may change from time to time, your continued use of the Company's Services after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for updates.
1.1 This policy applies only to the information the Company collects through its Services, in email, text and other electronic communications sent through or in connection with its Services.
1.2 This Policy does not apply to the information that you provide to, or that is collected by, any third-party that you use in connection with its services. The Company encourages you to consult directly with such third parties about their privacy practices.
We may collect the following types of data when you use our mobile application:
2.1 Your name, email ID, mobile No.
2.2 All KYC docs like PAN, AADHAR, GST, Financial documents like ITR & bank statement.
2.3 Office & Godown address, vehicle details.
2.4 Device Information: Device model, operating system, unique device identifiers.
2.5 Application Usage Data: Feature usage, and error logs.
We collect your Data in the following ways:
3.1 When you use our mobile applications.
3.2 When we onboard you in system and during your subsequent interactions in process flow.
4.1 To authenticate your account or information on our applications that you use.
4.2 To provide you with our services.
4.3 To comply with legal or regulatory requirements.
We do not sell or share your l data with third parties for advertising. However, we may share data with:
5.1 SAP Mobile Services for crash reporting.
5.2 Service Providers (e.g., Firebase) for push notifications.
5.3 Legal Authorities if required by law.
5.4 Consultants to verify the Data.
We use security measures such as:
6.1 Encryption of Sensitive Personal Data (e.g., KYC details like PAN/Aadhaar).
6.2 Secure cloud storage with limited access.
6.3 Industry standard authentication protocols.
We retain your Data for as long as it is required to fulfil the purposes outlined in this Policy and for legal or regulatory reasons.
You have certain rights regarding your Data that is with us, and we commit to providing you with them.
8.1 Right to Confirmation and Access: You have the right to get confirmation and access to your Data that is with us along with other supporting information.
8.2 Right to Correction: You have the right to ask us to correct your Data that is with us that you think is inaccurate. You also have the right to ask us to complete your Data that you think is incomplete.
8.3 Right to Erasure: You have the right to ask us to erase your Data that is with us under certain circumstances.
8.4 Right to Nominate: You have the right to nominate a person who can manage your data on behalf of you.
8.5 Right to Lodge a Complaint with the Authority: You have the right to lodge a complaint with the Regulator.
8.6 If you wish to make a request to exercise any of your rights, you can contact us using the details in the 'Contact Us' section of this Privacy Notice.
9.1 By accessing or using the Services or by providing your information, you consent to the collection, use, storage, disclosure, retention and otherwise processing of your information (including sensitive personal information) on the Services in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
9.2 You, while providing your personal information in relation to the Services or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, CIC’s, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy.
10.1 We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Please check this page periodically for changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes to this Privacy Policy, we will post the changes here. Please review the changes carefully. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.
11.1 In accordance with Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the name and contact details of the Grievance Officer are provided below:
Name - Dilip Dhuri
Address - Parle Biscuits Pvt. Ltd.
V.S. Khandekar Marg, Vile Parle East,
Mumbai - 400057, Maharashtra.
Email ID: SAP_BTP_IT_SUPPORT@parle.biz
12.1 If you have any queries relating to the processing/usage of information provided by you or the Company's Privacy Policy or if you would like to raise any other inquiries, you may email us at the contact information provided above under section 11 of this privacy policy.